CGU Apply smartphone

iCRAC App Privacy Policy


version 4/10/2017

1. General information

1. "iCRAC" is a free service compatible with Android and iOS, dedicated to interventional cardiology (hereinafter the Application or iCRAC). The Application integrates a series of functionalities as described in article 2 (hereinafter the Service(s) which aim to improve the management of cardiac emergencies and are intended to help the emergency doctor or cardiologist in his daily life (hereinafter the "Users"). The Application offers in particular a messaging and geolocation service for Users during patient transport, allowing the progress of transport and its arrival to be organized. foreseeable, without the patient being identified or identifiable.


2. the CRAC Association (or Club Régional des Angioplastiens de la region Center) (hereinafter the Association), publisher of the iCRAC application, is declared to the prefecture of Indre-et-Loire under the number RNA W372010311 , located at 7 Rue Jules Moinaux 37000 Tours. (hereinafter iCRACappli@gmail.com). Doctor Grégoire RANGE is its publication director. The mobile application is hosted by OVH located at 2 rue Kellermann - 59100 Roubaix – France (tel. 09 72 10 10 07).


3. These General Terms and Conditions of Use (GTU) apply, without restriction or reservation, to any use of the Services. These Terms apply to the exclusion of all other conditions.


4. The User is required to read it before using the Services. The use of the Services is the sole responsibility of the User.


5. These General Conditions of Use are accessible at any time on the Association's website, they can be downloaded in PDF format and will prevail, if necessary, over any other version or any other contradictory document.


6. The User declares to have read these General Conditions of Use and to have accepted them before any use of the Services.


7. Use of the Services is reserved for healthcare professionals under French law. The User acknowledges having the capacity required to use the Services. The use of the Services by any other natural person is strictly excluded.


8. Unless proven otherwise, the data recorded in the computer system of the Association constitutes proof of all the agreements concluded with the User.


9. These General Conditions of Use may be subject to subsequent modifications. In the event of substantial modification of these General Conditions of Use, the new version will be subject to the acceptance of the Users so that it is opposable to it.


10. The Services are offered only for metropolitan France, Corsica, and the DROM TOM.


2. ICRAC Services

2.1 A Messaging Service with geolocation of Users

11. A secure messaging service is made available to Users in order to exchange professional information in the exercise of their patient care missions. The messages exchanged are only stored and visible only on the mobile phones of the sender and the recipient of the message. It is not possible to consult the message on a medium other than the Application.


12. If a conversation is opened between two Users, the messaging system offers a geolocation service for one of the Users. The User's consent to appear on this service is a necessary prerequisite. The User's consent is a necessary prerequisite when launching the geolocation service for the first time. Users can choose to no longer appear there by contacting the Association by email: iCRACappli@gmail.com.


13. The User expressly undertakes not to divert the Application, to make it either a telemedicine device, or a medical device, or a messaging service for personal medical data, or a computerized medical file relating to the patient. This requirement is essential for the Association. Any diversion or attempted diversion may give rise immediately and without notice to the suspension of the Services for the User, without prejudice to other measures provided for herein.


14. Messaging is not intended to be used as a telemedicine device within the meaning of article R6316-1 of the Public Health Code. It should therefore not be used as a teleconsultation, tele-expertise, tele-medical monitoring or tele-medical assistance device.


15. Messaging is not a medical device (MD). Messaging as such does not provide any new medical information contributing to the diagnosis or treatment of the patient. The messaging is not intended to provide diagnosis, diagnostic aid, treatment, or treatment assistance.


16. Messaging should not be confused with computerized patient records. The messaging system does not store or collect any medical health data allowing the direct or indirect identification of a patient. The User undertakes to communicate only general or anonymous information on the messaging system, essentially on the transport of the Patient, not allowing the direct or indirect identification of the latter.


2.2 A medical protocol communication service

17. The Medical Protocols Communication Service makes it possible to post and consult local emergency medicine protocols, particularly on cardiac emergencies. The User can consult online the various local, regional or national medical protocols for the management of cardiac patients in the context of an emergency. He can configure his search according to the specialty (coronary, rhythmology,..), the theme (for example: STEMI, NSTEMI,..) and his place of practice (health establishment, department or region) in order to select only the protocols that concern it and personalize its application as best as possible.


18. As a simple dissemination of professional information, this medical protocol communication service is neither a telemedicine device nor a medical device (MD) and does not process any personal health data.


19. The content of the protocols has no contractual value, the medical teams caring for a patient are free to respect these procedures or not in the sole interest of the patient, in particular in certain specific situations. These procedures resulting from a regional consensus based on international scientific data are likely to be modified according to the evolution of scientific data. Use of these procedures outside of the geographic areas for which they have been validated represents non-compliant use. The CRAC association cannot be held responsible for any use that does not comply with these conditions of use.


2.3 An on-call list communication service

20. An on-call list communication service makes it possible to put online and consult the on-call list of establishments or SAMUs who so wish, which can be put online to identify potential medical correspondents to contact during their on-call duty. or penalty. This functionality can also be configured according to the specialty and place of practice of the medical correspondents.


21. By using this Application, the User gives his consent for the dissemination of certain information concerning him (surname, first name, specialty). The latter can choose to no longer appear there by contacting the Association by e-mail: iCRACappli@gmail.com.


22. As a simple dissemination of professional information, this medical protocol communication service is neither a telemedicine device nor a medical device (MD) and does not process any personal health data relating to patients.


2.4 A SAMU geolocation service:

23. A geolocation service for SAMU teams can be activated manually by the emergency physician at the start of duty for a period of 12 hours. It allows the interventional cardiologist to follow the real-time progress of the patient's transport and thus to optimize the management of the technical platform and to better plan the reception of the patient.


24. The User's consent is a necessary prerequisite when launching the geolocation service for the first time.


25. As a simple dissemination of professional information, this medical protocol communication service is neither a telemedicine device nor a medical device (MD) and does not process any personal health data relating to patients.


2.5 Communication of an external link to a risk score calculator:

26. A direct link to the reference application in this field (Medcalc) makes it possible to calculate the majority of scores in cardiology. As software performing a simple search, the mobile application is not a medical device. The doctor enters the useful parameters. The score obtained is associated with a level of risk.


27. The Association is not the publisher of the risk calculator and is therefore not responsible for the information thus disseminated under the sole responsibility of the publisher of this application. The User connects and uses the information thus obtained under his sole and entire responsibility.


2.6 A hosting service for annual activity reports:

28. Annual reports of regional STEMI and coronary angioplasty activities from the CRAC register and possibly other partners (France PCI, etc.) can be downloaded from the Application. They make it possible to follow the evolution of professional practices.


29. As a mere host, the Association is not the publisher of the annual reports and is therefore not responsible for the information disseminated in this way. The User consults and uses the information thus obtained under his sole and entire responsibility.


2.7 A business directory service:

30. The professional directory lists all the Users of the application and allows them to be put in contact via the “discussions” module. By using this Application, the User gives his consent for the distribution by the directory of certain information concerning him (only surname, first name, specialty). The latter can choose to no longer appear there by contacting the Association by e-mail: iCRACappli@gmail.com.


2.8 An Ad Service

31. The Application offers a Service of announcements for replacements in interventional cardiology. This function allows the linking of replacement offers and requests in the field of coronary angiography with alert systems that can be activated by Users.


32. The latter may choose to no longer appear there by contacting the Association (iCRACappli@gmail.com).


3. Users' personal data

33. In accordance with the Data Protection Act of January 6, 1978, each User has, at any time, a right of access, rectification, and opposition to all of their personal data by writing, by mail to the CRAC association: 7 Rue Jules Moinaux 37000 Tours, or by email to the address iCRACappli@gmail.com.


34. An accessible “Personal data” charter deals in detail with questions relating to the management of personal data.


35. It is recalled that messaging should not be used to exchange health data directly or indirectly identifying the patient. In the event of misuse by ICRAC, this exchange of personal medical data is the sole responsibility of the User - or, depending on his situation of exercise, the structure that employs him - who has the quality of data controller within the meaning of Article 3 of Law No. 78-17 of January 6, 1978, relating to data processing, files and freedoms and is therefore required to carry out the formalities prior to the implementation of data processing. health data.


4. ICRAC Privacy and Security

36. In order to ensure the security and confidentiality of the data exchanged, ICRAC relies on:


Strong User authentication with a password that complies with CNIL recommendations.

An encrypted exchange of data on the network via the SSL certificate

37. The data exchanged with the server is encrypted via an https certificate. Conversations are deleted in the User's mobile application after 7 days. The messages from the transfer server are deleted when all the recipients have consulted them or, failing that, after a period of 2 hours if it is not read by its recipient.


5. User support service

38. A support service is made available to Users to answer all questions about the service or to resolve technical difficulties encountered in connection with the Application. Support is available by email at the following address: iCRACappli@gmail.com.


39. Any malfunction or non-compliant content noticed by the User on the Application must be reported as soon as possible to the Association whose contact details are given above.


40. General information on the Application is freely accessible on the Association's website.


6. Terms of Use of ICRAC for Users

6.1 Opening a User account

41. To open a User account, it is necessary to complete the registration form on the Application. A User account is opened for an indefinite period of use.


42. The User must provide, on a mandatory basis, his surname, first name, date of birth, a valid email address, a mobile telephone number, his specialty, his title, his department and his hospital center, as well as a word outmoded. Except when otherwise specified in these Terms, these elements are strictly confidential and are not brought to the attention of other Users or third parties.


43. The use of the User account is strictly personal. The User assumes the risks associated with the use and loss of confidentiality of his password.


44. If the User forgets his password or has reason to believe that another person is using his identification elements or his account, he must immediately inform the Association at the address iCRACappli@gmail.com.


45. The User guarantees that the data he communicates when registering are accurate. He undertakes to inform the Association without delay in the event of any modification of the data he provided when registering and, if necessary, to carry out the said modifications himself on his User account.


6.2 Terms of use of messaging

46. The allocation of an e-mail account is carried out after verification of the User's identity.


47. To use the messaging service, the User must provide information when opening it:

- a mail address .

- a password


48. Messages from the secure messaging account are confined within the mobile application and cannot be accessed by any other application installed on the device.


6.3 Method of using the directory

49. A professional directory lists all of the Application's secure healthcare messaging accounts. This directory only allows access to the surname, first name, specialty and healthcare establishment of other Users. The Application is likely to communicate this information to all Users.


50. The User may choose to no longer appear there by contacting the Association (iCRACappli@gmail.com).


6.4 Terms of use of the Services in general

51. The Application is free, but the equipment (smartphone, software, internet connection, etc.) allowing access to it are the sole responsibility of the User, as well as the communication costs incurred by their use.


52. Required and recommended configurations may change. It is possible that the User will have to improve or change his system to continue to use the Application.


7. Availability of Services

53. ICRAC is accessible free of charge, 7 days a week and 24 hours a day, except in cases of force majeure, difficulties related to the structure of the telecommunications network or technical difficulties.


54. For maintenance reasons, the Association may suspend access to the Application and will do its utmost to inform the Users beforehand without this unavailability being able to generate a right to any compensation for the Users.


8. Liability

9.1 Liability of the Association and notification of illegal content

55. The Association is bound by an obligation of means within the framework of a free service.


56. As a host, external links to other sites accessible from the Application may be offered by Users. By accessing it, the User is likely to encounter information from third parties. The fact of accessing it is the sole responsibility of the Users. Similarly, content hosted on the application (message; documentation, etc.), but published by third parties (Users or others) cannot bind the Association. Any content contrary to French law or medical ethics will be immediately deleted.


57. Each User may notify the Association by email (iCRACappli@gmail.com) of the existence of such illegal content, clearly specifying the location of the content and the reason for the deletion request. Unless abused, the content in question will be deleted as soon as possible, without this deletion being able to engage the responsibility of the Association.


58. The Association disclaims all liability in the event of - the occurrence of an event of force majeure having an impact on the Application; - problems related to the Internet network. The User acknowledges that the characteristics and constraints of the Internet do not guarantee the security, availability and integrity of data transmissions during their communication; - breakdowns or damage resulting from the User's equipment or contamination of the User's computer system by viruses, attacks and malicious acts by third parties - use of the Application by the User that does not comply with these Conditions General Terms of Use or use that does not comply with French legislation or medical ethics.


9.2 User responsibility

59. The User is solely responsible for the use of the application, in compliance with the laws and regulations in force, medical ethics and these General Conditions of Use.


60. The Association does not control a priori the content of the messages and content present on the mobile application. However, it has the power to take any precautionary measure (suspension of the account, deletion of one or more messages) necessary to preserve the proper functioning of the Application in the event of non-compliance by the User with these General Conditions of Use. 'Use and/or French law.


61. In the event that the precautionary measure consists of the temporary or permanent closure of the User's account, the Association undertakes to inform the User as soon as possible.


9. Intellectual Property

62. The mobile application, its content and its database are the exclusive property of the Association or its partners.


63. Any representation, reproduction, total or partial exploitation of the Application, by any means whatsoever, without the express authorization of the Association is prohibited and would constitute an infringement within the meaning of articles L.335-2 and following of the Code. intellectual property.


10. Competent courts and applicable law

64. the law applicable to these T&Cs is French law.


65. Subject to rules of public order, the competent courts for all disputes relating to these T&Cs are the courts of TOURS.

I. Who are we ?

1. The CRAC Association (or Regional Club of Angioplastians of the Center region), declared to the prefecture of Indre-et-Loire under number RNA W372010311, located at 7 Rue Jules Moinaux 37000 Tours. (email icracappli@gmail.com). (hereinafter “The Association”) is the publisher of the iCRAC Application. It is responsible for the processing of personal data operated through its Application.

II. The purposes of the processing of personal data through the Application

2. iCRAC is a free mobile application compatible with Android and iOS, dedicated to interventional cardiology. The Application integrates a series of features that aim to improve the management of cardiac emergencies and are intended to help the emergency physician or cardiologist in their daily lives. (hereinafter the Users). We refer for any additional information to our general conditions of use on our site http://www.francepci.com/telechargement/autres/cgu-appli-smartphone-icrac/

3. The purpose of the processing may be any operations relating to the registration and administrative follow-up of Users, the use of the Application, and the management of requests for the right of access, rectification and opposition, to the exclusion of any processing relating to the patient's health data. The Application should not be confused with the computerized patient file. It does not store or collect any medical health data from a patient.

III. What data is collected by the iCRAC Application?

4. When registering, the User must provide his surname, first name, date of birth, a valid email address, a mobile phone number, his specialty, his title, his department and his hospital center, ( administrative personal data together).

5. The User can modify, delete and update his data by contacting the Association by email (icracappli@gmail.com).

6. In the event of activation of messaging, the Application collects and makes available to the sole recipient(s) of the communication the data relating to the User's geolocation. During a first launch of this service, the specific consent of the User is collected to authorize his geolocation in real time. Geolocation data is not stored by the Application.

7. The messages exchanged are only stored and visible on the mobile phones of the senders and recipients only. It is not possible to view messages on any medium other than the iCRAC Application.

IV. The recipients of the data collected

8. The recipients of the data collected are only the staff of the Association, other Users, IT subcontractors under the following conditions:

has. The staff of the Association is subject to a strict obligation of confidentiality. Only the staff in charge of the Application has access to the personal data collected.

b. The Application only disseminates first and last names and specialty to other Users.

vs. Subcontractors are covered by a strict contractual obligation of confidentiality.

V. Security and confidentiality

9. The Association, its staff and subcontractors undertake:

has. not to take any copies of the documents and information media entrusted to them, with the exception of those necessary for the performance of this service provided for in Article 1.

b. not to use the documents and information processed for purposes other than those specified in article 1;

vs. not to disclose these documents or information to other persons, whether private or public, natural or legal persons, subject to compliance with a legal obligation;

d. to take all measures to avoid any misuse or fraudulent use of computer files during the execution of the service;

e. to take all security measures, in particular material, to ensure the preservation and integrity of the documents and information processed during the performance of the service;

f. and at the end of the mission or service to proceed with the destruction of all manual or computerized files storing the information entered.

10. In order to ensure the security and confidentiality of the data exchanged, the Application is based on:

has. Strong User authentication with a password that complies with CNIL recommendations.

b. An encrypted exchange of data on the network via the SSL certificate

vs. The data exchanged with the server is encrypted via an https certificate.

11. Conversations are deleted in the Application on the user's mobile after 7 days.

12. Messages are deleted on the transfer server when all of their recipients have viewed them and at most two hours after they have been sent. They are not communicated or accessible to third parties.

VI. The retention period of the personal data collected

13. Administrative data of a personal nature communicated during registration cannot be kept beyond the period strictly necessary for the management of the relationship with the User. In any case, the personal data thus collected will be deleted when the User account is closed.

14. Geolocation data is communicated in real time and is not stored.

VII. How to exercise your rights?

15. Each User has the right to access and rectify information concerning him, by contacting icracappli@gmail.com or by writing to the Association CRAC 7 Rue Jules Moinaux 37000 Tours.

16. Each User may also, for legitimate reasons, oppose the processing of data concerning him.

VIII. Privacy Policy Scope

17. This Privacy Policy does not apply to the practices of companies that the Association does not control, nor to people that the Association does not employ or manage, including all third party contributors of content as well as any third-party websites that are accessible from the iCRAC Application.


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